Question 1

ERP Development, Reporting, and Support - Get more out of your ERP before it gets out from under you.

Accepted Answer

ERP platforms like Epicor, SAP, and Infor hold the operational data manufacturers run on. But reports built on aging interfaces, dashboards nobody trusts, and integrations that were never properly maintained create a situation where the system is there but the value isn't. When a vendor announces end-of-life for a legacy interface, the clock starts. We've rebuilt ERP reports and dashboards ahead of those deadlines, modernized integrations to work with current APIs, and extended the life of ERP investments without forcing a full platform replacement.

We rebuilt a manufacturer's Epicor reports and dashboards before their legacy interface reached end-of-life, keeping operations running without disruption.

Question 2

Sales Quoting Automation - Stop losing deals to slow quotes.

Accepted Answer

In manufacturing, a quote that takes three days to produce is a quote that might not get responded to. When pricing depends on material costs, labor rates, and engineering input that all live in different places, sales teams end up building quotes manually in spreadsheets and chasing down approvals before they can respond. We build quoting automations that pull from your existing data sources, apply your pricing logic, and generate consistent, accurate quotes faster, so your sales team spends time closing rather than calculating.

Faster quotes, fewer errors, and a sales team that isn't waiting on engineering to respond to an RFQ.

Question 3

Plant Floor Mobile Applications - Put real-time data in the hands of the people doing the work.

Accepted Answer

Shop floor workers who need to log production data, flag quality issues, or check job status shouldn't have to walk to a shared terminal or fill out a paper traveler. Mobile applications built for the plant floor with rugged-device friendly, offline-capable, and connected to your ERP to let workers capture data where the work happens. We build custom plant floor apps using platforms like Microsoft Power Apps and purpose-built solutions, designed around your specific workflows rather than generic templates that don't fit how your floor actually operates.

Real-time production data, quality flags, and job status without the paper or the walk to a workstation.

Question 4

IT/OT Networking, Reporting, & Optimization - One network strategy for your office and your plant floor.

Accepted Answer

Most manufacturers operate two separate network worlds: the IT side (files, email, ERP, cloud services) and the OT side (PLCs, SCADA, MES, plant floor equipment). They grew up separately and are usually managed separately, which means blind spots, security gaps, and no unified picture of what is actually happening across the facility. Multi-site manufacturers add another layer of complexity. We've replaced expensive legacy networking hardware with modern managed solutions, established secure site-to-site connectivity across multiple locations, and built the reporting layer that gives operations and IT a shared view of network health.

We replaced a manufacturer's Cisco and Palo Alto multi-site VPN infrastructure with a modern, cost-effective solution that simplified management and eliminated annual hardware maintenance costs.

Question 5

IT Planning and Roadmapping - Know what you have before you decide what comes next.

Accepted Answer

Manufacturers grow through production decisions, not IT decisions. Over time, the technology stack reflects that: each tool made sense when it was added, but the overall picture is a patchwork that nobody fully owns or understands. Before committing to a new platform, a cloud migration, or an AI initiative, a structured IT assessment tells you what you're actually working with, where the risk is, and what the right sequence of investments looks like. We use a Crawl, Walk, Run methodology that proves value at each phase before scaling, so you're not making large bets on unproven outcomes.

See how we help manufacturers build a clear, prioritized IT roadmap before committing to the next major investment.

Question 6

Helpdesk Support - Support that prevents problems, not just closes tickets.

Accepted Answer

Most IT helpdesks are reactive: something breaks, a ticket opens, someone fixes it. That model keeps the lights on but never makes the environment more stable over time. Zeytech provides Level 2 support with a proactive orientation, meaning we're monitoring your environment, identifying patterns before they become failures, and making the incremental improvements that reduce the overall support burden. For manufacturers, that means fewer unplanned interruptions and a technology environment that gets more reliable over time, not one that stays at the same baseline of friction indefinitely.

See how a proactive support model helps manufacturers spend less time reacting and more time running.

Question 7

Security Assessments and Remediation - Manufacturers are a top ransomware target. Know where you stand.

Accepted Answer

Manufacturing is one of the most targeted industries for ransomware, and OT networks — PLCs, SCADA systems, industrial equipment — were designed for reliability, not security. When IT and OT are connected, a compromised office workstation can become a path into plant floor equipment. We conduct structured security assessments that cover both the IT and OT environments, identify gaps, prioritize remediation by risk, and deliver a plan your team can actually execute. You don't need to know every vulnerability. You need to know which ones matter most and what to do about them.

A security assessment built for the manufacturing environment, covering both IT and operational technology.

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